Contact Us

If you have any questions regarding your order please contact us at:

SUPPORT@LUCHAFRUTOS.COM

 Shipping & Processing time: 

We are open Monday-Friday.

-All orders received Friday-Monday ship out TUESDAYS.

-All orders received Tuesday-Thursday ship out Thursday. *CUT OFF TIME 12PM Thursday. Orders received after cutoff time will ship out following Tuesday.

Allow 1-4 days AFTER Shipping to receive your order. Shipping days depend on your location. Shipping days subject to change without notice. 

Refund Policy:

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging.

*No refunds if mailing address is entered incorrectly. Shipping charge will not be refunded for return items due to incorrect mailing address. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@luchafrutos.com.

You will be responsible for paying for your own shipping costs for returning your item, unless otherwise stated. Shipping costs are non-refundable if items are not defective or damaged.