Contact Us

If you have any questions regarding your order please contact us at:

SUPPORT@LUCHAFRUTOS.COM

 Shipping & Processing time: 

We are open Monday-Friday. All orders are delivered to you within 2-10 business days. Processing time can take 1-4 business days and shipping 1-6 business days. It all depends on day and time order is placed. Please wait until the 10 business days to contact us if you have not received your order. 

Refund Policy:

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging.

*No refunds if mailing address is entered incorrectly. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@luchafrutos.com.

You will be responsible for paying for your own shipping costs for returning your item, unless otherwise stated. Shipping costs are non-refundable if items are not defective or damaged.